Medical Records Request

To request medical records of past hospital stays or surgeries in a Methodist Healthcare facility and to ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA) privacy regulations, please fill out our online form for the Authorization for Release of Protected Health Information (PHI).

For physicians and other health care providers requesting information from a Methodist facility, please send a signed authorization or a request in writing to the fax number at the facility in which the patient was seen:

  • Methodist Hospital/Methodist Children’s Hospital: 210-575-6292 fax
  • Northeast Methodist Hospital: 210-757-8431 fax
  • Methodist Specialty and Transplant Hospital: 210-575-8312 fax
  • Metropolitan Methodist Hospital: 210-757-2160 fax
  • Methodist Stone Oak Hospital: 210-638-3884 fax
  • Methodist Ambulatory Surgery Hospital: 210-575-5193 fax

For a recorded message about how to obtain medical records, call our facilities’ Medical Records Department:

  • Methodist Hospital/Methodist Children’s Hospital: 210-575-4128
  • Northeast Methodist Hospital: 210-757-5130
  • Methodist Specialty and Transplant Hospital: 210-575-8100
  • Metropolitan Methodist Hospital: 210-757-2984
  • Methodist Stone Oak Hospital: 210-638-3902
  • Methodist Ambulatory Surgery Hospital: 210-575-5051

Customer service representatives are available to speak to you Monday – Friday, 8 a.m. to 5 p.m.