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Average ER Wait Times

Methodist Boerne Emergency Center

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Methodist Children's Hospital

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Methodist Hospital

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Methodist Specialty and Transplant Hospital

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Methodist Stone Oak Hospital

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Methodist Texsan Hospital

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Metropolitan Methodist Emergency Center at the Quarry

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Metropolitan Methodist Hospital

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Northeast Methodist Hospital

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Pediatric Transport FAQ

Why a pediatric/neonatal transport team?

  • As a referring physician, you are responsible for selection of qualified personnel.
  • Pediatric/neonatal patients require special skills, equipment and personnel.
  • Pediatric/neonatal critical care transport team members have extensive experience in caring for pediatric and neonatal patients.

Why choose Methodist Children’s Hospital and our transport team?

  • Our team is trained to care for critically ill neonatal/pediatric patients.
  • Patients receive care from board-certified/board-eligible intensive care specialists who are truly dedicated to those they serve.
  • We are able to provide services not only to meet the child’s physical needs, but their psychosocial, developmental and spiritual needs as well.
  • Additionally, our caring staff considers the needs of the patients’ families, recognizing that the hospitalization of a child impacts the entire family.
  • Our commitment to family-focused care makes a real difference to families in difficult times.

What to tell the parents?

  • Parents are an important part of the transport process.
  • We ask that the parents remain at the referral hospital until the transport team arrives. This allows for the team to get appropriate consents signed and pertinent information about their child.
  • Our neonatal/pediatric teams have pre-packaged envelopes that not only assist you in preparation for a transport but also have information inside for the parents (we have distributed these throughout the referral community and will give you a new packet upon arrival to pick up the patient or will send you more upon request).

Can family members fly or ride with the patient?

  • Our goal is to leave the family unit of patient and parent intact throughout the transport process; however, there are factors such as weather, weights/balances and fuel requirements that leave this decision up to the pilot of the aircraft.
  • If it is safe for a parent to fly, the parent will receive a safety briefing from one of the air carrier crew members before boarding and must be physically able to enter and exit the aircraft without assistance.
  • On ground ambulance transports, a parent is able to ride in the front seat of the vehicle for safety purposes.