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Our Values, Mission and Roots

Our Values

Methodist Healthcare has evolved to meet the growing needs of the greater San Antonio community, but our commitment since opening our first hospital in 1963 remains true: to continuously improve the health and wellness of our community by "Serving Humanity to Honor God."

For those involved in designing, delivering and consistently improving Methodist Healthcare services, it is a healing ministry and a sacred trust. We dedicate our professional lives to those we serve and to each other.

Our Mission

The mission of Methodist Healthcare is ‘Serving Humanity to Honor God’ by providing exceptional and cost-effective health care accessible to all. Furthermore, our vision is for Methodist Healthcare to be a world-class health care provider, continually raising the standards of performance excellence and advancing the health status of the community. In doing so, we acknowledge our values of Compassionate Service, Ownership/Pride, Privacy, Safety, Accountability, Teamwork, Attitude, Appearance, Communication and Fun. On an individual basis, we commit to:

  • Cure when we can
  • Escort to death’s door when we must
  • Always create healing experiences

Read our full mission statement

Our Roots

Methodist Healthcare System began as Methodist Hospital, a single, five-story acute care facility that was chartered in 1955 and first opened its doors in 1963. Methodist Hospital was built on dairy and ranch land on the outskirts of northwest San Antonio, beginning the nationally renowned South Texas Medical Center.

Methodist Healthcare System was formed in 1995 by Methodist Hospital’s Board of Trustees that formed a 50-50 co-ownership between Methodist Healthcare Ministries, South Texas' largest non-public funding source of community health care; and HCA, the nation’s leading provider of health care services.

We are proud to be part of the South Texas community and have such an exceptional team of doctors in San Antonio and surrounding region.

Our Commitment to Quality

Your safety is our priority. Our goal is to make you feel safe and secure while you are a patient in one of our hospitals. We assure a standard of quality care through proactive, ongoing training for staff and credentialing processes for our physicians. Methodist Healthcare's mission is to promote and support the health status of the community by providing and constantly improving the delivery of quality, innovative health care services in a cost-effective way, while providing charitable care to people in our region.

Every member of our staff is dedicated to:

  • Providing you with a safe, healthy and secure environment
  • Performing their jobs carefully and completely
  • Using safe and effective practices and technologies
  • Providing better quality care based on the unique needs of our international patients
  • Responding to your wants and needs in a timely manner
  • Ensuring timely communication between caregivers and patients by answering questions regarding your treatment and health, providing you with specific information about your care and explaining changes about your treatment

Our Promise

Each of our employees has committed to live by the Methodist Excellence Promise, which is to always remember WHY we are here:  Serving humanity to honor God by providing exceptional and cost-effective health care, accessible to all.  Our Promise exemplifies HOW we operate by living the Methodist Standards of Behavior, which play a crucial role throughout our organization.  Everyone who enters any of the Methodist Healthcare facilities expects quality care, compassion and respect – these are the trademarks of Methodist Healthcare.  Our Standards of Behavior assure that our customers’ needs are being met with concern and enthusiasm.   And we promise is to do WHAT is necessary for Methodist Excellence every day, every time.