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A family shares their experience with Methodist Children’s Hospital

A mother shares the precautions implemented at Methodist Children's Hospital to ensure a safe environment amid the pandemic.

June 08, 2020
Sophina San Miguel playing with colorful building blocks in a patient room at Methodist Children's Hospital ER.

We understand you are cautious about who you rely on to care for your little one. We want to assure you our Methodist Children’s Hospital team has taken a number of precautions and implemented new protections to ensure our facility continues to be among the safest possible places to receive care at this time.

Parents whose children have received care at Methodist Children’s Hospital are sharing their experiences in an effort to alleviate concerns, and to provide insight into what to expect during your child’s hospital stay.

Patient name:

Sophina San Miguel

Mother and/or Father:

Susan San Miguel

Where do you reside?

Boerne

Why did you choose Methodist Children’s Hospital?

My children were born at Methodist Hospital. I trust the care.

Has anything about this pandemic made you fearful to seek care at a hospital?

No, because I work in a medical office so I understand. We have to wear a mask every day.

What would you say to other parents who are concerned about bringing their child to the hospital or emergency room?

Don’t not come in. You have to do what’s right for your child. When we visited, the ER was empty. It wasn’t overcrowded and they took us back right away. I’ve noticed they’re sanitizing everywhere. Everyone is wearing a mask. All of the visitors are wearing a sticker so you know they’ve been screened before coming inside.

With current guidelines in place, what are your thoughts or feelings about the one visitor policy?

We have family who want to come visit and I told them one at a time, and they totally understand. This policy protects the staff and the patient. I want my daughter to be protected. I am coming in knowing that the care team is ok and we’re going to be ok.

Published:
June 08, 2020
Location:
Methodist Hospital, Methodist Children's Hospital

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