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For visitors

Learn what to expect during your visit to Methodist Hospital Northeast by reading our visitation guidelines, which were created to support your health and safety.

Visiting our hospital

At Methodist Hospital Northeast, we know that having a family member or loved one in the hospital can be extremely stressful, so we strive to provide all the amenities you need so you can focus on what is important.

For Visitors

We want you to have a safe, comfortable, and satisfying visit when seeing a patient at Methodist Hospital | Northeast. Learn more about the amenities and services available to our visitors.


Parking

Free parking is available in the surface lots surrounding all hospital entrances.


Visiting Hours

There are no visiting restrictions. Visitors are welcome in the hospital 24/7.

A parent or guardian must remain with patients under 18 years old at all times.

Please respect quiet hours and patient privacy during your visit.


Wireless Internet Access (WiFi)

High-speed wireless internet is available throughout Methodist Hospital | Northeast providing patients and visitors with fast, reliable access to the internet and email.


Spiritual Support & Chapel

Chaplains can provide spiritual and emotional support to patients, families, and friends. To contact pastoral care services and to request a chaplain, call pastoral care at 210-757-5863 The Methodist Hospital | Northeast Chapel is located at the entrance on the first floor. Faith Chapel offers an inviting atmosphere for prayer and reflection, welcoming visitors during hospital hours.


Interpreter Services

Interpreter services are available for non-English-speaking patients and families. For assistance, please notify your nurse or a member of the hospital staff.


Smoking Policy

Methodist Hospital | Northeast is a tobacco-free campus. Smoking and tobacco use are not permitted anywhere on the hospital grounds, including outdoor areas and parking lots. Thank you for helping us maintain a healthy environment.


Accessibility Services (ADA Accommodations)

We strive to make our facility accessible to all visitors. Wheelchairs are available at the main entrance, and all public areas are designed for accessibility. If you need assistance, please speak with a staff member.


Security

Methodist Hospital | Northeast has a dedicated 24-hour security team patrolling the campus. They respond promptly to any concerns or requests. For security assistance, call 210-757-5175


Hospital Dining

All dining options, including the cafeteria, are located on the first floor.

Cafeteria:

M-F: Breakfast: 6:45am - 10:30am | Lunch: 11:00am - 3:00pm | Dinner: 3:00pm - 6:00pm

Sat-Sun: Breakfast: 6:45am - 10:00am | Lunch 11:00am - 3:30pm

Grab-and-Go Market (inside cafeteria): 24 hrs

Rosela’s: M-Sat: 6:30am - 9:00pm | Sun: 9:00am - 6:00pm