Do you need to pay an outstanding Hill Country Memorial Hospital medical bill?

Don’t worry, you’re in the right place. Scroll down to learn more about Quick Pay and Quick ePlans.

To pay your bill, click one of the links below:

For services rendered before March 31, 2023:

Prior to March 31, 2023

To pay a Medical Group bill, please log-in to your Healow account or call (830) 990-1404.

For services rendered on or after April 1, 2023:

Log in with ePay

Pay as Guest

Quick Pay & Quick ePLAN Instructions

Financial help is available for patients who are unable to pay their healthcare services.

Financial Assistance Application are available online.

Applying for financial assistance

Patients wishing to apply for financial assistance may submit an application and supporting documentation to the Financial Counselor, Patient Account Representative or the Patient Accounts office. The Financial Assistance application may be found on the Hospital’s website. Alternatively, printed copies of the Hospital’s Financial Assistance Policy or its Plain Language Summary may be obtained at no extra cost by visiting or calling the Financial Counselor, in the Hospital’s main Registration area; or, the Patient Accounts Office.

See the attached forms for more information.

Plain Language Summary

Financial Assistance Program Application Instructions

Financial Assistance Application

Financial Assistance Program Application Instructions – Spanish

Financial Assistance Application – Spanish

HCM Entities Providing Financial Assistance

Financial Assistance Policy

Financial Assistance Forms

In keeping with its mission, Hill Country Memorial Hospital is dedicated to providing remarkable healthcare to the patients we serve. As part of that commitment, Hill Country Memorial acknowledges the financial needs of patients and families who are unable to afford the charges associated with the cost of medical care and offer financial assistance to those who have an established need to receive medically necessary medical services. Regardless of whether an individual is eligible for Financial Assistance, emergency medical care is provided on a non-discriminatory basis.

For patients who require financial assistance or who experience temporary financial hardship, Hill Country Memorial offers several assistance and payment options, including charity, discounted care, and payment plans.

For more information about ePay or financial assistance please contact us at:
HCM Business Office (830) 997-1260
Fax (830) 997-1300
Toll Free (866) 441-1260