Emergency room at Methodist Hospital Stone Oak

At Methodist Hospital Stone Oak, our full-service ER is staffed with specially trained physicians and staff, 24/7. In any emergency, our team is standing by take care of our community when minutes matter most. We rely on the latest medical technology and input from a range of medical professionals to quickly diagnose serious conditions and provide prompt, effective treatment.

If you or someone you know is experiencing a medical emergency, always call 911 first. If you’re not sure you need to head to the emergency room, talk to a nurse first. Call (210) 575-0355.

Your safety is our priority

At Methodist Hospital Stone Oak, we are focused on providing our community the care they need in a safe environment. That’s why our team has continuously enhanced safety measures and protocols for patients, visitors, physicians and staff.

Learn more about our safety measures

We provide adult emergency care for many conditions:

  • Accidents
  • Broken bones
  • Burns
  • Chest pain
  • Cold or flu
  • Concussion
  • Fever
  • Head injuries
  • Heart Attack
  • Poisonings
  • Sprains
  • Stomach pain
  • Stroke
  • Trauma

Some illnesses and injuries that are urgent but not life-threatening might be better suited for a visit to an urgent care center instead.

Specialized emergency programs and services we offer:

Advanced Trauma Care

At Methodist Hospital | Stone Oak, our elite team of dedicated trauma surgeons, nationally-certified trauma program manager and highly skilled nurses is committed to treating your traumatic injuries with rapid response and the highest level of care close to your home.

As a Level III Advanced Trauma Center, we are equipped with cutting-edge technology, dedicated resources and 24/7 trauma surgeon coverage. Our surgeons, who are all instructors for the Advanced Trauma Life Support (ATLS) program, use their expertise to train our nurses and other providers on the most advanced and reliable approaches to caring for our critically injured patients. Our specialty physicians across Methodist Hospital | Stone Oak closely collaborate with our trauma team to ensure you receive the continuity of exceptional care you deserve from trauma care to orthopedic surgery or neurosurgery to rehabilitation.

Trauma conditions we treat

Methodist Hospital | Stone Oak offers a full spectrum of trauma services that treat the following conditions:

  • Orthopedic injuries
  • Neurosurgical injuries
  • Thoracoabdominal injuries
  • Minor facial injuries
  • Hip fractures

Trauma services and treatment options

We are proud to offer innovative and advanced trauma services and treatments including:

  • Rapid assessment and treatment of injury
  • Interventional radiology for advanced trauma care
  • Operating room capability for emergent and urgent trauma resuscitation
  • Reduction and splinting of fractures
  • Wound care and laceration repair
  • Invasive and noninvasive neurosurgical monitoring
  • Management of injured pregnant patients

Quality cardiac care

Our track record for speed from the time of patient’s arrival to a completed angioplasty—a procedure we use to open blocked arteries and restore normal blood flow—far exceeds the national standards. Our ER physicians collaborate with our heart specialists to deliver complete care and minimize the effects of life-threatening conditions like heart attacks,heart failure or other major cardiac events.

Visiting our ER

The ER entrance is off Hardy Oak Boulevard at the Meisner Drive intersection. Turn into the hospital and stay straight on the road, following signs toward the ER.

Visitor parking is available in front of the hospital by the main entrance. Parking is free. We also offer valet services for $8 per day, per visit, or $12 for unlimited in-and-out privileges.

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Emergency care at Methodist Healthcare

Emergency care is the treatment of emergent medical conditions. It is generally performed in an emergency room, but can also refer to treatment in an ambulance. Emergency medicine physicians may treat patients with injuries or infections, in addition to life-threatening conditions.

Learn about Emergency care