Methodist Healthcare October 01, 2019

A Methodist Hospital ER branch now accessible in Westover Hills, San Antonio

San Antonio, TX — Methodist Healthcare is proud to further its commitment of accessible and quality care by opening a 24/7 freestanding ER in Westover Hills, San Antonio. The new 9-1-1 emergency facility will be just like having a Methodist Hospital ER in the heart of the community and will significantly elevate the level of healthcare in Westover Hills and surrounding areas.

The new Methodist facility will be staffed 24/7, 365 days a year with board-certified emergency medicine physicians and emergency-trained nurses and technicians, including pediatric care. The emergency trained staff will treat urgent and emergent situations such as patients suffering from heart attacks, broken bones, asthma attacks, and anything else a person would normally go to a hospital ER to treat. The ability to monitor these patients in their own neighborhood during a very stressful time should provide comfort and peace-of-mind.

"We're so excited to finally be opening the doors to the new Methodist ER at Westover Hills. This facility will offer the best of both worlds - a higher level of emergency care closer to home with the depth of resources of an acute care hospital for any long-term illness or serious injury," stated Dan Miller, CEO of Methodist Hospital and Methodist Children's Hospital. "We listened to our patients and physicians who have eagerly communicated the need for Methodist Healthcare quality in the Westover Hills area, and we're pleased to now offer advanced emergency care close to home."

The 12,650 square foot facility will feature 12 all-private treatment rooms and a full range of services such as radiology, a full-service laboratory and telemetry.The facility is equipped with specific on-site diagnostic equipment including a 64-slice CT scanner and dedicated x-ray suite, as well as ultrasound and telemetry equipment. The new ER will offer the benefits of immediate intervention for serious emergencies where treatment time is critical, including 23-hour monitoring and testing of patients, such as chest pain cases.

An added benefit, not often found in any other non-Methodist ERs, is the use of a Picture Archiving Communications System (PACS), which allows staff to electronically transmit any diagnostic image from the Methodist ER Westover Hills to any Methodist credentialed physician's office, specialist or any Methodist hospital emergency room for seamless follow-up.

This new ER will follow the same procedures of other typical hospital ERs, which is to treat and release patients or transfer patients into an inpatient setting, when necessary. Currently, residents experiencing an emergency situation travel to the Methodist Hospital campus in the Medical Center not knowing whether they will need hospitalization. The new Methodist ER at Westover Hills allows patients to be treated and stabilized such that, should they need hospitalization, the following transfer is easier on the patient and loved ones. Now, Methodist Hospital is only minutes away by ambulance or air transport. If hospitalization is needed, patients will first have access to excellent Methodist emergency care services in Westover Hills and surrounding areas followed by appropriate hospital medical care in San Antonio.

Methodist ER at Westover Hills will be fully operational on Tuesday, October 1.

To receive local, quality care, visit our new location at 5538 W. Loop 1604 N., San Antonio, TX 78251. For more information, go to health.com or follow Methodist Healthcare System on social media channels.