Location: CareNow - Midway; CareNow - Wheatland; CareNow - Southlake; CareNow - Rockwall; CareNow - Plano; CareNow - North Dallas; Bandera Family Medical Group
Each patient's experience at our practice is important to us. As we strive to provide the highest level of care, we value feedback on all aspects of the patient experience. This MedicalGPS patient experience survey measures patient satisfaction from the time the appointment was made to the time the patient spent with the provider.
Visit Preparation: Measures how courteous, respectful and friendly the clinical staff was during the patient's visit.
Provider Listened: Measures how carefully the provider listens to the needs of each and every patient.
Office Wait Time: Measures how satisfied the patient was with wait time during their visit.
Patient Recommendation: Measures how likely the patient is to recommend this practice to family and friends.
Physicians participating in the Referral Service Program are in good standing at a facility in our network and credentialed to perform the service you have requested. To participate in the Referral Service Program, physicians must be accepting new patients in their practice. “Note that physicians who have a financial interest in another hospital or facility in this area and those who are employed by or have an ownership interest in a competitive health care system are not eligible to participate in this Referral Service Program.” The physicians in our referral data base have chosen to participate in this Referral Service Program and do not pay a fee to participate. Physician referrals are made based on a randomized basis to match your individual needs with consideration for the preferences you have expressed.
