Don’t avoid emergency care

At Methodist Healthcare, we’re committed to helping protect the health and safety of the community of San Antonio. While we remain diligent in the fight against COVID-19, we know that people are facing other critical medical issues as well.

We also know that people are avoiding potentially life-saving care.

Researchers at health insurance company Cigna analyzed hospital admissions and found that many people with acute and emergency medical conditions are not going to the hospital. Between February and March the hospitalization rate related to chest pain and heart attacks decreased by 35 percent. Mini-strokes declined by 31 percent in the same timeframe. Double-digit declines were recorded in the rates of epileptic seizures, gastrointestinal bleeding, heart attacks and appendicitis.

We’ve seen indications of these national trends in our local hospitals, and we’ve started seeing fewer patients coming to us for emergency services related to cardiac and stroke care than we normally see.  The number of people experiencing these medical issues hasn’t changed, but the number of people we’re treating has.

This is dangerous for San Antonio residents. Delaying or avoiding critical medical care for medical emergencies, such as heart attacks, strokes or serious injuries can result in serious health complications that can sometimes be fatal. 

Many patients and their family members may be understandably anxious about visiting healthcare facilities during the COVID-19 pandemic. We want to assure our community that our clinicians, caregivers and support teams are committed to protecting our patients, colleagues and everyone who comes into our hospital.

We have taken a number of precautions and put into place numerous new protections in order to help ensure our hospital/facility continues to be one of the safest places possible to receive care. We have implemented health and safety standards over and above the recommendations from the Centers for Disease Control and Prevention. These precautions include limiting entry into our hospitals and implementing enhanced screening processes for patients, visitors and clinical teams. Our facilities have implemented a universal masking policy. ALL staff and providers in ALL patient care areas now wear masks, not just those caring for suspected or positive COVID cases. These universal protections help to set a new standard that promotes patient safety and confidence across all sites of care. These protections, coupled with our longstanding precautions and safety measures, support our commitment to lead with safety first.

We are dedicated to providing outstanding care and we encourage all residents to seek care promptly if they believe they or a loved one may be experiencing a medical emergency. We want our community to stay healthy, and we’re taking measures to be there to provide the care the residents of our community need and ensure they receive it in a safe and caring environment at all of our facilities. Concern about the pandemic is on all our minds. But such concerns shouldn’t keep us from seeking potentially life-saving care. In an emergency minutes matter.

Emergencies don’t know about COVID-19, and we’re here for all emergencies. Find your neighborhood ER.