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Methodist Healthcare

Financial assistance

Financial assistance may be available to people who have received non-elective care, do not qualify for state or federal assistance and are unable to make partial payments.

Patient Financial Resources

Summary of Financial Assistance Policy

For Methodist Healthcare System Division, Methodist Hospital, Methodist Children's Hospital, Methodist Hospital Landmark, Methodist Hospital Metropolitan, Methodist Hospital Northeast, Methodist Hospital Specialty and Transplant, Methodist Hospital Stone Oak, Methodist Hospital Texsan, Methodist Hospital Hill Country, Methodist Hospital Atascosa and Methodist Hospital Westover Hills

As part of our mission, Methodist Healthcare provides care to patients without financial means to pay for hospital services. Care will be provided to all patients who present themselves for care at any Methodist Healthcare facility without regard to race, creed, color or national origin and who are classified as financially or medically indigent.

A financially indigent person is one who is uninsured or underinsured and is accepted for care with no obligation or discounted obligation to pay for services based on income and family size. The hospital uses poverty income guidelines issued by the U.S. Department of Health and Human Services to determine a person's eligibility for charity care.

A medically indigent patient is a person whose medical and hospital bills after payment by third party payers exceeds 1O percent of the person's annual gross income and the person is unable to pay the remaining bill. Methodist Healthcare may consider other financial assets and liabilities of the patient when determining ability to pay.

Financial assistance with respect to emergency and medically necessary care may be available to patients who do not qualify for state or federal assistance. In most cases, patients that fall below 200 percent of the federal poverty guidelines based on total household income may receive 100 percent of their bill forgiven (subject to income verification/documentation requirements). In certain cases, other discounts ranging from 40 to 90 percent apply if the patient's total household income is over 200 percent and not more than 500 percent of the federal poverty guidelines.

Further eligibility and assistance information, a copy of our financial assistance policy, the financial assistance application form, a plain language summary of the financial assistance policy and a listing of physicians who provide emergency or other medically necessary services at Methodist Healthcare facilities, including whether their services are covered under the financial assistance plan, are available by clicking the links below or by written request to the following address:

Texas Shared Services Center
San Antonio SSC Mailbox:
PO Box 292369
Nashville, TN 37229-2369

Download Financial Assistance Policy

Política de Ayuda Financiera en Español
Physicians Providing Emergency and Medically Necessary Care (PDF)

You may apply for financial assistance by completing the application referenced above and submitting it at the address above.

If you are eligible for financial assistance, the amount charged for emergency or other medically necessary care will not exceed amounts generally billed to patients with insurance. Patients may request information on this calculation by submitting a request to the address listed below:

Additional information concerning Methodist Healthcare's financial assistance program and how to apply for financial assistance can be obtained from the business office at:

Texas Shared Services Center
Patient Accounting Services
PO Box 292369
Nashville, TN 37229-2369
ATTN: MailroomCharity

Or, you may call each location at:

Download Application:

Charity Care Application (English)(PDF)
Caridad Aplicación Cuidado (Español)(PDF)

Methodist Healthcare makes no guarantees regarding the accuracy of the pricing information provided herein. The pricing information provided by this website is strictly an estimate of prices, and Methodist Healthcare cannot guarantee the accuracy of any estimates. All estimates are based on information provided by a prospective patient and do not include, among other things, any unforeseen complications, additional tests or procedures and non-hospital related charges, any of which may increase the ultimate pricing for the services provided. Any prospective patient should understand that a final bill for services rendered at Methodist Healthcare may differ substantially from the information provided by this website.