Emergency rooms in San Antonio, Texas

For more than 50 years, the San Antonio community has trusted Methodist Healthcare for treating medical emergencies. No matter where you are in South Texas, you can be assured one of our hospitals will have an emergency room available for you when you need it most.

If you or a loved one is experiencing a medical emergency, please call 911 immediately.

Methodist Healthcare has full-service ERs that are open 24 hours a day, seven days a week. Our team of specially trained ER and trauma physicians, registered nurses and other medical staff are prepared to deliver quality, compassionate care for you and your family.

Pediatric-friendly ER

At Methodist Healthcare, our pediatric-friendly emergency teams provide treatment for patients with:

  • Breathing troubles
  • Difficulty speaking or slurred speech
  • Serious head injuries
  • Body numbness, tingling or weakness
  • Broken bones
  • Dangerous or toxic ingestion

At Methodist Children's Hospital, we offer an ER solely devoted to helping children who require emergency medical treatment.

Freestanding ER centers

In addition to our hospital ERs, Methodist Healthcare has freestanding ER centers serving our communities in the San Antonio area: Metropolitan Methodist Emergency Center at the Quarry, Methodist ER | Boerne, and our newly opened locations, Methodist ER | Westover Hills, and Methodist ER | Converse.

Conveniently located at the Alamo Quarry Market, Metropolitan Methodist Emergency Center at the Quarry gives residents of Lincoln Heights, Alamo Heights and Terrell Hills neighborhoods access to the highest level of 24/7 emergency care in the area with minimal wait times. We accept most major insurance plans and Tricare.

Located 30 miles north of San Antonio, Methodist ER | Boerne gives the Boerne community access to high-level resources for more serious illnesses and injuries. This facility offers advanced telecommunications technologies to connect patients with specialists at Methodist Healthcare hospitals in San Antonio. This comprehensive treatment method gives patients timely access to the medical expertise you would find at an acute-care hospital.

Serving our northwest neighborhoods, Methodist ER | Westover Hills is located on the southwest corner of Loop 1604 and Culebra next to Peter Piper Pizza and Home Depot shopping center. It allows patients to be treated and stabilized such that, should they need hospitalization, the following transfer is easier on the patient and loved ones. Now, Methodist Hospital is only minutes away by ambulance or air transport. If hospitalization is needed, patients will first have access to excellent Methodist emergency care services in Westover Hills and surrounding areas followed by appropriate hospital medical care in San Antonio.

Serving a broader range of our northeast neighbors, Methodist ER | Converse is located off Seguin Road and Mallard Meadow across from Chick-fil-A and James Avery Artisan Jewelry. Patients in Converse and surrounding areas now have more convenient access to excellent Methodist emergency care services. If hospitalization is needed, the transfer to the appropriate hospital in San Antonio is easier on the patient and loved ones. Now, Methodist Hospital | Northeast is only minutes away by ambulance or air transport.

Urgent care clinic versus an emergency room

Urgent care clinics are usually staffed by nurse practitioners or physician assistants who can help patients with everyday injuries or illnesses. Urgent care centers are great for providing care when your general primary care doctor is unable to see you.

Some reasons to visit an urgent care center include:

  • Cold or flu
  • Rashes or skin conditions
  • Sprains
  • Sore throat
  • Minor burns

When to go to the ER

Medical emergencies are not always obvious. Sometimes, you find yourself worrying that you are crying wolf. But in that moment, deciding to call 911 or go to the ER could save a life.

When and how do you make that decision? Some of the top reasons to visit the ER include:

  • Accident
  • Concussion
  • Chest pain
  • Stroke
  • Cold or flu
  • Fever
  • Stomach pain
  • Serious burns
  • Poisonings
  • Allergic reactions

Chest pain

Chest pain, pressure, tightness or squeezing should never be ignored. If your chest pain is caused by a heart-related problem, calling 911 gives you the best chance at survival.

Stroke

A stroke deprives parts of your brain of blood and oxygen, which kills brain cells. Because of this, it is important to recognize the signs of a stroke and receive treatment as quickly as possible.

Our ER provides stroke care and treatment for both types of stroke (ischemic and hemorrhagic), including the fast-acting tissue plasminogen activator (tPA), which dissolves blood clots in the brain.

Fever

When is a fever just a fever and when is it cause for concern? For you or your child, the answer may be in your other symptoms.

Normal body temperature: 97.5°F to 98.9°F

For adults and kids, even infants, a fever is defined as any temperature over 100.4°F orally and 101.4°F using a rectal or temporal artery thermometer. But most fevers don't require medical attention. Below is a general guideline for when to call a doctor or visit the ER:

  • 3 months old and younger: Any temperature greater than 100.4°F
  • 3 to 6 months old: Oral temperature greater than 102°F
  • 6 to 24 months old: Oral temperature greater 102°F lasting more than one day
  • 2 to 17 years old: Oral temperature greater than 102°F and one or more of these factors:
    • Seems unusually irritable, lethargic and uncomfortable
    • Lasts longer than three days
    • Doesn't respond to medication
  • Adults: Oral temperature is consistently 103°F or lasts longer than three days

Individuals who have recently been immunized or have chronic medical conditions may be given specific instructions by their doctors when to report a fever.

Stomach pain

When it comes to stomach pain, it's better to trust your gut. Abdominal pain can have serious causes, so if you're concerned, go to the ER as soon as possible. There are many organs, muscles, blood vessels and tissue in the area we commonly refer to as our stomach. The liver, spleen, diaphragm, bowels, sex organs and more are all located in this general area.

An injury, infection or disease to any of the above areas can cause pain of varying degrees. Many may not require a trip to the ER, but a few that might include:

  • Indigestion
  • Acid reflux
  • Stomach virus
  • Food poisoning
  • Irritable bowel syndrome
  • Inflammatory bowel disease
  • Ulcer
  • Hernia
  • Gallstones
  • Appendicitis
  • Diverticulitis
  • Abdominal aortic aneurysm
  • Pelvic inflammatory disease
  • Ovarian cysts

Accidents

Accidents happen. Nearly 30 percent of ER visits are injury-related, with two-thirds of those accidents occurring after normal business hours. That's why we offer 24/7 care for you and your family, no matter the injury.

Medical Emergency Transport Assistance

The Medical Emergency Transport Assistance (META) is a service provided by Methodist Healthcare to U.S. travelers abroad and residents in other countries in need of emergency medical transport to our high-level, acute-care hospitals.

In order to respond immediately to medical emergencies, Methodist Healthcare has a protocol that can be activated by placing one phone call. When the phone call is received, an air ambulance can be arranged, the appropriate specialist is notified and hospital admission is secured.

Methodist Healthcare partners with air ambulance companies to provide this service.

Here are some tips for you and your emergency contact before you travel:

  • Let your family and friends know where you will be in case they are contacted for an emergency.
  • Take your insurance card, and leave a copy with your family or friends.
  • Take a list of the medicines that you take, and leave a copy with your family or friends.
  • Save all the following telephone numbers to your cell phone, and give them to your loved ones:
  • Leave a copy of your ID with family and friends.
  • Leave a signed power of attorney with your family doctor and family.
  • Let your credit card company know where and how long you will be out of town.
  • Let your medical insurance know where and how long you will be out of town.
  • Check your international medical coverage and emergency medical transport coverage.

Methodist AirCare

Methodist AirCare provides life-saving emergency transport for adults and children throughout south and central Texas. Methodist Hospital serves as a home base to the bright yellow helicopter and its highly skilled medical crew.

Some high-tech features Methodist AirCare offers include bedside admitting, electronic medication administration records, computerized provider order entry and picture archiving and communications systems.

These tools help ensure the most efficient models of safety and quality care for the patient by taking full advantage of these technological advances.