Methodist Hospital Metropolitan is San Antonio’s Center City destination for emergency care. Our team has been trusted by our community and first responders to provide care during some of life’s toughest moments. When an emergency happens, our specially trained ER physicians and staff are prepared to treat a variety of minor illnesses and life threatening injuries, 24 hours a day, 7 days a week. To better serve our community, our ER physicians practice multiple languages to ease communication between patients and their care teams in an emergency.

If you or someone you know is experiencing a medical emergency, always call 911 first. If you’re not sure you need to head to the emergency room, talk to a nurse first. Call (210) 575-0355.

Your Safety is our Priority

At Methodist Hospital Metropolitan, we are focused on providing our community the care they need in a safe environment. That’s why our team has continuously enhanced safety measures and protocols for patients, visitors, physicians and staff.

Learn more about our safety measures

Find out your COVID-19 risk

We provide Adult Emergency Care for many conditions:

  • Abdominal aortic aneurysm
  • Accidents
  • Broken bones
  • Burns
  • Chest pain
  • Cold or flu
  • Concussion
  • Fever
  • Head injuries
  • Heart Attack
  • Poisonings
  • Sprains
  • Stomach pain
  • Stroke
  • Trauma

Specialized emergency programs and services we provide:

HIV AIDS Testing

Methodist Hospital Metropolitan provides human immunodeficiency virus (HIV), sexually transmitted disease (STD) and sexually transmitted infection (STI) testing to patients. HIV-positive patients can expect the same exceptional care we provide to all of our patients as we follow our mission of "Serving Humanity to Honor God."

The Methodist ER Alamo Heights are equipped to provide pre-exposure prophylaxis (PrEP) for patients at risk for HIV.

Our freestanding ER locations

At Methodist Hospital Metropolitan, our goal is to provide safe and convenient emergency care for our community. In addition to our main hospital ER, we have a free-standing emergency room located in the Quarry to help provide the emergency care you need, close to home.

Visiting our ER

Our ER is located inside Methodist Hospital Metropolitan at 1310 McCullough Ave. in San Antonio, Texas. We offer a parking lot, a parking garage and valet parking. Once you arrive at the ER, please sign in at the front desk and one of our staff members will take you to triage.

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Emergency care at Methodist Healthcare

Emergency care is the treatment of emergent medical conditions. It is generally performed in an emergency room, but can also refer to treatment in an ambulance. Emergency medicine physicians may treat patients with injuries or infections, in addition to life-threatening conditions.

Learn about Emergency care