If you will be receiving care at one of our surgery centers, then please review our surgery center visitor policy instead.

Visitor guidelines and risk screening for COVID-19

Visitation procedures are designed for the safety of all patients and employees in the interest of limiting exposure to respiratory illness and containment of the COVID-19 virus.

Upon entry to the building, all visitors will be screened for respiratory symptoms, exposure to COVID-19, and travel. All visitors and hospital personnel entering the facility, must follow Universal Masking criteria.

Emergency room patients

At this time, 1 visitor is permitted in the emergency room and waiting areas.

Admitted patients

At this time, 1 visitor is permitted for any patients who have been admitted to the hospital.

Procedural or elective surgery patients

Both inpatient and outpatient surgical and procedural patients may have 1 designated adult visitor throughout the duration of a procedure and during the discharge process.

If the patient is admitted (or is an inpatient) following the procedure, the designated visitor will be permitted to escort the patient to the inpatient area.

OB and NICU patients

OB patients delivering a baby are allowed one visitor as a support person.

Our NICU patients are also allowed one visitor as a support person.

Visitation restrictions will remain flexible in the interest of the family and special needs situations.

Visitors must:

  • Be at least 10 years of age (inpatient exception only for minors)
  • Have no close contact with someone confirmed to have COVID-19 within the last 14 days
  • Have no signs or symptoms of lower respiratory illness (all visitors must be screened upon entry for symptoms and fever, following the current screening process)
  • Wear a mask at all times (visitors will not be permitted to gather in hallways or other common areas of the facility for prolonged periods of time)
  • Follow social distancing guidelines at all times

COVID-19 positive or potentially COVID-19 positive patients

COVID-19 Positive patients and potentially COVID-19 Positive patients are not permitted to have visitors.

  • Visitation is not permitted to limit the risk of exposure to others except in exceptional and unusual situations. All exception requests should be escalated to the house supervisor for further communication and decisions by the senior team.
  • Alternative communication tools are encouraged for visiting with family and friends (tablets, phones, etc.)
  • Exceptions to the visitor policy for COVID-19 positive or potentially COVID-19 positive patients may be exercised to allow access to clergy at a patient’s request or if the patient is at the end of life.

Exceptions to visitation guidelines

Exceptions to the restricted visitation guidelines may be made in cases of palliative care, vulnerable patient populations, or other identified ethical circumstances in recognition of the mission of Methodist Healthcare.

Visitation restrictions should remain flexible in the interest of the family and special needs situations such as the following:

  • The patient is at end of life.
  • Access to clergy at the patient’s request
  • The patient is considered to meet the criteria for a vulnerable population.
  • Family presence promotes the patient’s well-being and/or care.
  • Family/visitor is departing for military deployment
  • Laboring mothers or pediatric/NICU patients