Visitor guidelines and risk screening for COVID-19

Visitation procedures are designed for the safety of all patients and employees in the interest of limiting exposure to respiratory illness and containment of the COVID-19 virus.

Upon entry to the building, all visitors will be screened for respiratory symptoms, exposure to COVID-19, and travel. All visitors and hospital personnel entering the facility, must follow Universal Masking criteria.

Emergency room or admitted patients

Patients being seen in the emergency room and patients admitted for inpatient care or services may have one visitor per patient meeting the visitor requirements below.

Visitors must:

  • Be at least 10 years of age (inpatient exception only for minors)
  • Have no close contact with someone confirmed to have COVID-19 within the last 14 days
  • Have no signs or symptoms of lower respiratory illness (all visitors must be screened upon entry for symptoms and fever, following the current screening process)
  • Wear a mask at all times (visitors will not be permitted to gather in hallways or other common areas of the facility for prolonged periods of time)
  • Follow social distancing guidelines at all times

COVID-19 positive or potentially COVID-19 positive patients

COVID-19 Positive patients and potentially COVID-19 Positive patients are not permitted to have visitors.

  • Visitation is not permitted to limit the risk of exposure to others except in exceptional and unusual situations. All exception requests should be escalated to the house supervisor for further communication and decisions by the senior team.
  • Alternative communication tools are encouraged for visiting with family and friends (tablets, phones, etc.)

Exceptions to visitation guidelines

Exceptions to the restricted visitation guidelines may be made in cases of palliative care, vulnerable patient populations, or other identified ethical circumstances in recognition of the mission of Methodist Healthcare.

Visitation restrictions should remain flexible in the interest of the family and special needs situations such as the following:

  • The patient is at end of life.
  • The patient is considered to meet the criteria for a vulnerable population.
  • Family presence promotes the patient’s well-being and/or care.